Shipment Processing Time
All orders are processed within 2-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
We offer Domestic (US) and International Shipping (Most Countries). Live Rate Pricing & Delivery Times Calculated at Checkout.
We offer Free Shipping on Domestic (US) orders over $99.
Delivery delays can occasionally occur.
Customs, Duties and Taxes
Fitness Fam, L.L.C. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Fitness Fam, L.L.C. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.